Welcome to iTRAVELBEST, your trusted travel agency in Dallas, Texas.

Privacy Policy 

Effective Date: 15-06-2026  
Last Updated: 15-06-2026 

iTravelBest respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, request travel services, book travel packages, inquire about Umrah packages, subscribe to offers, or communicate with our team. 

By using this website or submitting your information to iTravelBest, you agree to the practices described in this Privacy Policy. 

  1. Information We Collect

We may collect personal information when you contact us, fill out a form, subscribe to updates, request a quote, book a travel package, or communicate with us by phone, email, WhatsApp, social media, or other channels. 

The information we may collect includes: 

  • Full name 
  • Phone number 
  • Email address 
  • Mailing address 
  • Travel destination 
  • Preferred travel dates 
  • Number of travelers 
  • Passport-related information when required for booking or visa assistance 
  • Flight preferences 
  • Hotel preferences 
  • Special travel requests 
  • Payment-related information 
  • Messages or questions submitted through website forms 
  • Any additional information you voluntarily provide 

We may also collect non-personal information automatically, such as browser type, device type, IP address, website pages visited, referral source, and general website usage data. 

  1. How We Use Your Information

iTravelBest may use your information to: 

  • Respond to your travel inquiries 
  • Prepare travel quotes and package options 
  • Assist with flight, hotel, transportation, tour, Umrah, Hajj, or group travel arrangements 
  • Communicate with you about your booking 
  • Process payments or payment-related requests 
  • Send booking confirmations and travel updates 
  • Provide customer support 
  • Send promotional offers, newsletters, or package updates when you choose to receive them 
  • Improve our website, services, and customer experience 
  • Prevent fraud, misuse, or unauthorized activity 
  • Comply with legal, regulatory, airline, hotel, visa, or government requirements 
  1. Umrah, Hajj, Visa, and Travel Document Information

For Umrah, Hajj, international travel, or visa-related services, we may need to collect certain personal and travel document information. This may include passport details, date of birth, nationality, travel history, visa-related documents, or other information required by airlines, hotels, tour operators, consulates, embassies, or government authorities. 

We collect this information only when necessary to provide the requested travel service. 

  1. Sharing Your Information

We do not sell your personal information. 

However, we may share necessary information with trusted third parties involved in fulfilling your travel request, including: 

  • Airlines 
  • Hotels 
  • Transportation providers 
  • Tour operators 
  • Travel suppliers 
  • Payment processors 
  • Visa or document processing partners 
  • Government or regulatory authorities when required 
  • Technology providers that help operate our website and communication systems 
  • Professional advisors when necessary 

We only share the information needed to complete the requested service or comply with applicable requirements. 

  1. Payment Information

If you make a payment for travel services, package deposits, airline tickets, hotels, tours, or other services, payment details may be processed through third-party payment providers. iTravelBest does not intentionally store complete payment card information on the website unless required through a secure and authorized payment system. 

Please note that payment processing may be subject to the terms and privacy policies of the payment provider. 

  1. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve website performance, understand visitor behavior, measure marketing performance, and improve user experience. 

Cookies may help us: 

  • Remember user preferences 
  • Analyze website traffic 
  • Improve website content 
  • Track form submissions or conversions 
  • Support advertising and remarketing campaigns 

You can control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled. 

  1. Marketing Communications

If you subscribe to our offers, request updates, or provide your contact information, we may send you travel deals, Umrah package updates, seasonal promotions, or important service announcements. 

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions in the email or by contacting us directly at info@itravelbest.com. 

  1. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. 

However, no website, email, or online transmission method is completely secure. Therefore, we cannot guarantee absolute security of information transmitted online. 

  1. Data Retention

We may retain your personal information for as long as necessary to provide services, manage bookings, comply with legal obligations, resolve disputes, maintain business records, and support customer service needs. 

When your information is no longer needed, we may delete, anonymize, or securely store it according to our business and legal requirements. 

  1. Third-Party Links

Our website may contain links to third-party websites, social media platforms, airline websites, hotel websites, payment gateways, or travel partners. 

iTravelBest is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before submitting personal information. 

  1. Children’s Privacy

Our services are intended for adults or for family travel arrangements handled by parents, guardians, or authorized adults. We do not knowingly collect personal information from children without appropriate parental or guardian consent. 

If you believe a child has submitted personal information to us without proper consent, please contact us so we can review and address the matter. 

  1. Your Privacy Choices

Depending on your location and applicable laws, you may have the right to: 

  • Request access to your personal information 
  • Request correction of inaccurate information 
  • Request deletion of certain personal information 
  • Opt out of marketing communications 
  • Ask questions about how your information is used 

To submit a privacy request, contact us at info@itravelbest.com. 

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. 

Your continued use of the website after changes are posted means you accept the updated Privacy Policy. 

  1. Contact Us

For questions about this Privacy Policy or how we handle your information, please contact: 

iTravelBest 
2920 Cherry Spring Ct, Plano, TX 75025 
Phone: (972) 837-5009 
Email: info@itravelbest.com