Welcome to iTRAVELBEST, your trusted travel agency in Dallas, Texas.
- info@itravelbest.com
Terms & Conditions
Effective Date: 15-06-2026
Last Updated: 15-06-2026
Welcome to iTravelBest. These Terms & Conditions govern your use of our website, travel services, Umrah packages, flight booking support, hotel booking support, group travel planning, tour arrangements, and related services.
By using our website, contacting us, requesting a quote, making a booking, submitting payment, or using our travel services, you agree to these Terms & Conditions.
iTravelBest provides travel planning and booking assistance for leisure travel, business travel, group travel, flight bookings, hotels, tours, Umrah packages, Hajj-related travel assistance where applicable, and other travel services.
Our office is located in Plano, Texas, and services may be provided by appointment, phone, email, website inquiry, WhatsApp, or other communication channels.
You agree to use this website only for lawful purposes. You must not:
We reserve the right to restrict access to the website or services if misuse is suspected.
Travel prices, package details, hotel availability, flight availability, visa requirements, taxes, fees, and travel dates may change at any time.
Any quote provided by iTravelBest is subject to availability and supplier confirmation. A quote does not guarantee final price or availability until booking is confirmed and required payment is received.
Package details may include services provided by third-party suppliers such as airlines, hotels, transportation companies, tour operators, visa service providers, or local agents.
A booking is not confirmed until:
iTravelBest is not responsible for delays caused by incomplete, incorrect, or late information provided by the traveler.
Each traveler is responsible for ensuring that all travel information and documents are accurate and valid.
This includes:
iTravelBest may assist with travel planning, but the traveler remains responsible for meeting all travel requirements.
For international travel, Umrah, Hajj, or religious travel, passport and visa requirements may vary based on nationality, destination, airline route, travel dates, and government rules.
iTravelBest may assist with guidance or document support, but we do not guarantee visa approval, entry approval, permit approval, or acceptance by any government authority.
Government rules, Saudi travel rules, airline rules, visa processing timelines, and documentation requirements may change without notice. Travelers are responsible for providing complete and accurate documents within the required timeline.
Payments may be required in full or in installments depending on the type of booking, package, airline ticket, hotel, tour, or supplier rule.
Deposits may be non-refundable depending on supplier terms and package conditions.
By making payment, you agree to the pricing, payment schedule, cancellation policy, and supplier terms provided at the time of booking.
Cancellation and refund eligibility depends on the specific airline, hotel, tour operator, visa provider, transportation provider, package supplier, and booking terms.
Some bookings may be:
iTravelBest will assist with cancellation or refund requests where possible, but final refund decisions are controlled by the applicable supplier.
Processing times for refunds may vary. Service fees, processing fees, visa fees, supplier fees, and administrative fees may be non-refundable.
Changes to travel dates, traveler names, routes, hotels, flights, package details, or services may be subject to availability and additional charges.
Name changes may not be allowed by airlines or suppliers. Travelers must carefully review all booking details before confirmation.
Many services offered by iTravelBest are provided by third-party suppliers. These suppliers may have their own terms, rules, conditions, cancellation policies, baggage policies, refund rules, and liability limitations.
By booking through iTravelBest, you agree to follow the terms and conditions of all applicable suppliers.
iTravelBest is not responsible for supplier actions, delays, cancellations, schedule changes, service changes, overbooking, strikes, weather disruptions, operational issues, or other matters outside our control.
We strongly recommend that travelers consider travel insurance to help protect against unexpected events such as trip cancellation, medical emergencies, lost baggage, travel delays, or other covered incidents.
Travel insurance coverage depends on the insurance provider and policy terms. iTravelBest does not guarantee insurance coverage, claim approval, or reimbursement.
Travel involves risks, including weather events, illness, delays, accidents, political conditions, crowd conditions, government restrictions, airline changes, and other unexpected issues.
For Umrah, Hajj, and group travel, travelers should be physically prepared for walking, crowds, schedule changes, and religious site conditions.
Travelers are responsible for reviewing health and safety requirements before travel and consulting appropriate professionals when needed.
iTravelBest and its suppliers may adjust itineraries when needed due to flight schedules, hotel availability, transportation conditions, government rules, weather, crowd management, religious site access, or other operational reasons.
We will try to provide comparable alternatives when possible. However, exact itinerary timing, hotel arrangements, transportation schedules, and tour details may be subject to change.
The content on this website is provided for general information and promotional purposes. We try to keep information accurate and updated, but we do not guarantee that all content, prices, package details, availability, or travel information will always be complete, current, or error-free.
We reserve the right to update, correct, modify, or remove website content at any time.
All website text, graphics, logos, images, page layouts, design elements, and content are owned by or licensed to iTravelBest unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use website content for commercial purposes without written permission.
Testimonials, reviews, and customer feedback may reflect individual experiences. Results and experiences may vary depending on travel dates, package type, supplier availability, personal expectations, and external conditions.
To the maximum extent permitted by law, iTravelBest is not liable for indirect, incidental, special, or consequential damages related to travel bookings, supplier actions, delays, cancellations, denied boarding, denied visa, denied entry, lost baggage, missed flights, or events outside our control.
Our role may include arranging or assisting with travel services through third-party providers. We are not responsible for the independent actions or failures of those providers.
iTravelBest is not responsible for failure or delay caused by events beyond our reasonable control, including but not limited to:
You agree that all information you provide to iTravelBest is accurate, complete, and current.
iTravelBest is not responsible for problems caused by incorrect names, incorrect passport details, wrong travel dates, missing documents, invalid contact information, or delayed responses from the traveler.
Your use of this website and our services is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect and use personal information.
These Terms & Conditions shall be governed by the laws of the State of Texas, unless otherwise required by applicable law.
Any dispute related to these Terms & Conditions, the website, or services provided by iTravelBest shall be handled according to applicable laws and proper jurisdiction.
iTravelBest may update these Terms & Conditions at any time. Updated terms will be posted on this page with a revised “Last Updated” date.
Your continued use of the website or services after updates are posted means you accept the revised Terms & Conditions.
For questions about these Terms & Conditions, bookings, travel packages, cancellations, or other service matters, please contact:
iTravelBest
2920 Cherry Spring Ct, Plano, TX 75025
Phone: (972) 837-5009
Email: info@itravelbest.com
